Frequently Asked Questions
Here, you'll find answers to common questions about our services and how we can help your business thrive online.
Our web design services include creating visually appealing, user-friendly websites tailored to your business needs. We focus on responsive design to ensure your site looks great on all devices and to deliver a website that aligns with your brand identity.
The timeline depends on the complexity of your project. A standard 5-page website typically takes 4-6 weeks, including design, development, and revisions. It is also dependent on how soon clients respond to our content and image requests.
Fully responsive means that no matter how someone accesses your website, it will provide an optimal viewing and interaction experience across a wide range of devices and screen sizes. It works dynamically to format content to the device it's being viewed on. To see this in action, view this website on a computer, phone, and tablet to see the difference!
Our websites are optimized using best practices for web design. These practices include compression of media elements into webp for blazing fast load times. Built in dark/light mode toggle that adapts to native device settings. Limited Javascript reliance for smoother page operation.
We implement clean design through a simplified layout and color palette, clear typography, adequate spacing, and user friendly navigation. This makes your website inviting and simple for anyone trying to use it providing an enjoyable user experience.
Custom Shopify stores start at $299 per month with $0 down, or $7,000 as a one-time build, covering a standard store of six to ten pages. Larger catalogs, custom features, and migrations get a custom quote, so you know the exact number before we start. The monthly plan includes unlimited edits, lifetime updates, and 24/7 support with a 12 month minimum. Shopify bills its own platform subscription separately, and we'll help you pick the right Shopify plan before launch.
Yes. Your store is fully editable in Shopify's CMS, and we walk you through everything before launch: products, prices, orders, and discounts. Unlimited edits means we handle anything you'd rather not.
In most cases yes. We'll look at your current store and give you a straight answer about what migrating involves before you commit to anything.
Hand-coding is the right tool for business websites, and we use it there. Stores need checkout, inventory, fraud protection, and payment infrastructure that Shopify has spent fifteen years perfecting. We build custom on top of it so you get both: a store that looks like your brand and infrastructure that doesn't break.
Yes. Shopify's point of sale ties your in-person sales to the same inventory as your online store, so nothing sells twice.
Our website maintenance services cover regular updates, security checks, backups, and content updates to ensure your site remains secure and up-to-date.
We recommend updating your website at least once a month to keep it secure and relevant. Regular updates help improve performance and user experience.
SEO (Search Engine Optimization) involves optimizing your website to improve its visibility on search engines like Google. It’s crucial for driving organic traffic and reaching potential customers.
SEO is a long-term strategy, and results can typically be seen within 3-6 months. However, the timeline depends on your industry, competition, and the strategies implemented.
We create high-quality content, including blog posts, website copy, product descriptions, and more. All content is tailored to your target audience and business goals.
Absolutely! We can help you develop a content strategy that aligns with your goals, whether it's driving traffic, increasing engagement, or improving conversions.
For the monthly service payment you will be invoiced every month on the day we first recieved your signed contract. The billing is indefinite and continues until you contact us to cancel. In the case of a lump-sum payment, we expect 50% up front and 50% upon project completion. To avoid incurring high processing fees, we will only accept payment via check or an ACH bank transfer.
The initial service contract for our monthly plan has a 12 month minimum after which it transitions into a monthly agreement. If payments the 12 month minimum is not met, you will be charged the total cost of the website for breach of contract and the website will be taken offline. If payments stop after the after the 12 month minimum of the contract is fulfilled the website will still come down however there is no financial penalty incurred. There is no penalty for dicontinuing service after this period, however you are not allowed ownership of the website code. If we gave clients the code, people would just leave after 12 months and we would quickly go out of business.
The monthly subscription option is indefinite. It generally takes me about 2-3 years to make what I would have off a lump sum website. Ideally my clients last at least 3 - 5 years in order to make getting paid over that time fram worth the wait and financially viable. Within that time the website will be generating more in value every month than the cost associated with it. The Reason it is setup this way is because it's not feasible for me to be waiting that long for full payment on every site only to then have to replace that income once it hits the lump sum amount. If that was the case I would have to sell sell sell every month to pay the bills instead of focusing on my clients sites and support requests. This allows me to be more involved in the business itself and provide better service than competing agencies. If clients are closing out their subscriptions every month I would need to sell more to replace that income and the whole pricing model breaks down along with the service quality I'm able to offer.
Our management fee is a flat $850 per month with no setup fees. Your ad budget is separate and goes directly to Google. Most local businesses start with at least $1000 a month in ad spend.
Clicks and leads usually start within the first week or two of launch. Getting the campaign fully dialed in takes 60 to 90 days of real search data, and that's when your cost per lead starts to drop.
Yes. Your campaigns run in your account, you keep admin access at all times, and your data stays with you no matter what.
Google Ads puts you at the top of search results right away and you pay per click. SEO earns rankings over months that keep working without a per-click cost. They complement each other, and we offer both.
For service businesses, LSAs are often the better starting point because you pay per lead instead of per click. We manage those too.
Regular Google Ads charge you per click, whether or not that click becomes a customer. Local Services Ads appear above everything else on the page and charge you only when a real customer contacts you through the ad. For most local service businesses, LSAs are the better starting point, and the two work well together.
It's the green checkmark on Local Services Ads showing that a business passed Google's screening, including license and insurance checks and background checks. Google may reimburse customers up to $2,000 if a job booked through a verified business goes wrong.
It varies by trade and market. In large metros, painters pay around $40 per lead and landscapers around $39. Smaller markets like ours usually run less. You set a weekly budget and only pay for real contacts.
Google refunds leads that are spam, out of your area, or for services you don't offer, but only if a dispute is filed within 30 days. We review every lead and file those disputes as part of management.
Anywhere from a few days to a few weeks, depending on your trade and how quickly the screening comes back. We prepare and submit everything for you.
Yes, a verified profile is required and your LSA reviews pull directly from it. If your profile needs work, we handle that too.
Our management fee is a flat $850 per month with no setup fees, including three custom static creatives. Video ad campaigns are $1,100 per month. Your ad budget is separate and goes directly to Meta, and most local businesses start around $1000 a month in ad spend. Plans have a three month minimum, then run month to month.
You film, we do the rest, and that's by design. Natural, phone-shot footage of the real owner outperforms polished commercials for local businesses. We provide the script, a simple shot list, and creative direction so filming is easy, then we edit your raw footage into the finished ad. Video plans include one new video ad per month, with additional videos at $250 each.
Boosting pushes a post to more people but skips the tools that make ads effective: precise targeting, conversion tracking, testing, and retargeting. Real campaigns built in Ads Manager control who sees your ad and what it's optimizing for, which is why they outperform the boost button.
We do. Every campaign includes custom creatives built for your brand, and additional creatives are $100 each. We don't use generic stock templates.
Yes, especially locally. Search ads catch people already looking. Facebook and Instagram ads reach the much larger group who need you but haven't searched yet, and retargeting keeps you in front of people who visited your site without calling.
They do different jobs and work well together. Google Ads capture people actively searching. Facebook and Instagram ads build awareness and bring back warm visitors. Budget, trade, and goals decide the mix, and we'll give you a straight recommendation.
A flat $1000 per month with no setup fees and no minimum commitment, including 12 custom posts across Facebook, Instagram, and Google Business Profile. Additional posts are $100 each.
Facebook, Instagram, and Google Business Profile are included in every plan. Google Business posts appear right in Search and Maps, and most agencies skip them entirely.
Always. You review the monthly content calendar before anything is scheduled, and nothing posts without your okay. Most owners spend a few minutes a month on approval.
We do: the graphics, the captions, and the calendar, all designed around your brand. When you send photos from real jobs, we build posts around them, because real work beats stock photos every time.
No. We connect through the platforms' business tools, so you keep control of your accounts and can revoke access anytime.
Yes, that's part of the service. We keep an eye on your pages and respond to comments and messages, and anything that needs your personal attention gets passed straight to you.
Two researched, written, and published blog posts for $400 per month, with no setup fees and no minimum commitment. Additional posts are $200 each. Publishing requires a blog on your website; blog integration is a $25 per month add-on if you don't have one yet.
We research what your customers actually search and pick topics your website can realistically rank for. You approve every topic before we write, and you can request topics anytime.
Content builds momentum over three to six months. It's slower than ads, but articles keep bringing visitors long after they're published, with no per-click cost.
You do. Every article we write for your site belongs to your business, full stop.
No, they work together. Content adds the pages and keywords; SEO tunes how your whole site ranks. Every site we build includes on-page local SEO, and our professional SEO service handles the full engine for businesses ready to compete on tougher keywords.
Yes. We set up a tracking number that forwards straight to your existing phone. Your customers won't notice anything different, except that they always hear back.
Yes, when it's done right. We register your business for A2P texting compliance and every message includes the required opt-out language. It's part of the setup and we handle all of it.
Yes. The CRM is the engine everything else runs on. That's what makes this one system instead of five disconnected tools.
It's your data. Your contacts, conversations, and reviews export and go with you.
A three month minimum, so the system has enough time to show you real results. After that you can add, drop, or cancel as your business needs change.
Yes, the system works alongside any website. Although if yours is slow, we'd love to talk about that too.